
Frequently asked questions.
Have questions about our services? We’ve got answers. Explore the most common inquiries below.
-
We offer a full range of professional security solutions designed to meet the needs of residential, commercial, and VIP clients. Our services include on-site security guards, mobile patrols, alarm and video surveillance monitoring, special event security, and custom security planning. Every service is fully customizable to fit your specific requirements, and we proudly serve clients in both the Greater Toronto Area (GTA) and Miami, Florida.
-
The number of guards you’ll need depends on several factors including your location, the size of your property, the type of service you require, and the overall risk level. To help you make the right decision, we offer free consultations where one of our security experts will assess your needs and recommend the appropriate coverage.
-
Yes. All Snow Owl Protection guards are highly trained, certified, and thoroughly background-checked. They receive specialized training in areas such as emergency response, conflict resolution, first aid, and customer service. Our guards are also trained to maintain a professional, respectful presence in any environment.
-
Yes, we operate 24 hours a day, 7 days a week in both Toronto and Miami. Whether you need constant on-site protection, emergency response, or ongoing surveillance, our team is always available to ensure your safety and peace of mind.
-
Definitely. We provide specialized event security services for corporate events, private functions, festivals, and large public gatherings. Our team is trained to manage crowd control, VIP protection, access point monitoring, and on-site emergency response to keep your event running smoothly and safely.
-
You can reach out to us anytime by emailing support@snowowlprotection.com. One of our experienced security consultants will follow up to discuss your needs and develop a personalized security plan and quote tailored to your situation.
-
We currently offer our services throughout the Greater Toronto Area and Miami, Florida. If you're located outside of these areas, feel free to contact us and we’ll be happy to explore availability and solutions in your region.
-
What truly sets us apart is our dedication to personalized service, professionalism, and innovation. We offer customized security strategies based on each client’s unique needs, backed by a team of highly trained guards and the integration of advanced, real-time monitoring technology. Our strong commitment to client satisfaction, reliability, and discretion makes us a trusted name in the industry.
-
Yes, we offer flexible security solutions that can accommodate short-term or one-time needs. Whether you need coverage for a few hours, a single event, or a temporary situation, we can tailor our services to fit your schedule and security goals.
-
We accept multiple secure payment methods, including credit cards, bank transfers, and online payments. All payment terms and invoice details will be clearly outlined in your service agreement for your convenience and transparency.
-
We’re here to help. Contact us anytime at support@snowowlprotection.com or reach out to our team directly — we’ll be happy to assist you.